Hub Study Shows Voice Control Is Prevalent – And So Are Concerns About Privacy

Privacy appears to still be a major issue for users of voice control, according to “The Case for Voice Control”, a study from Hub.

Some highlights:
 
1. Despite their concerns, about three quarters of smart speaker owners use their smart speaker to search for media content. About two thirds of smart speaker owners use their device to control playback of media on the device itself or on other devices to which it is connected. 
2. Concerns about privacy and security are a significant roadblock to both wider use of voice control for sensitive topics and ownership of smart speakers. Among those who don’t yet have a smart speaker and don’t intend to buy one, two thirds (66%) say that privacy concerns are an important reason for not buying. Among existing users, 59% of those who regularly use voice control have concerns about privacy. And almost all users of voice control with privacy concerns cite worries about unwanted listening by speakers (91%) and concerns about what data is being collected about users (90%).
3. Voice command technology is already familiar to mainstream consumers – 80% of consumers say they’ve used voice command technology at some point. Among younger consumers age 16-35 it’s even higher (88% ever used).

“This new report shows just how pervasive voice control is, and how quickly consumers have embraced it, even if they have major privacy concerns,” says David Tice, senior consultant to Hub and co-author of the study.  “These privacy issues may be a key reason why ‘retail’ uses (e.g., shopping, financial) lag well behind other activities like entertainment on smart speakers.”
 

Related Stories

Cynopsis 10/02/25: Netflix Goes Solo for New Special

Thursday October 2, 2025    IN THE NEWS CTV ad spend is climbing, but confidence isn’t keeping pace. According to Gracenote’s Context Is King report, marketers are prioritizing brand-building objectives in their CTV campaigns but often rely on targeting tactics better suited for narrow audience segments. That misalignment is limiting reach and effectiveness and may […]

10/01/25: Cynopsis Jobs

Jobs Clads

Wednesday October 1, 2025 CYNOPSIS SCREENSHIFT Step Into What’s Next. On Oct. 14, Cynopsis + C2HR will connect you directly with insider strategies that turn your job applications into offers. Two job seeker passes remain for $99. Get in the game! SAVE MY SPOT    FEATURED JOB NATIONAL SALES MANAGER>> HEARST MEDIA […]

Cynopsis 10/01/25: Prime Ups Its NBA Game

A CYNOPSIS MESSAGE FROM WARNER BROS. DISCOVERY Wednesday October 1, 2025    IN THE NEWS FuboTV shareholders have approved the streamer’s proposed merger with Disney’s Hulu + Live TV. Announced in January 2025, the deal – still subject to regulatory review – would give Disney a roughly 70% stake in Fubo. CEO David […]

CynCity

Cynsiders

Instagram