Description Winner of more than 40 Emmy Awards, ITVS is public media’s leading incubator and presenter of documentary film. We partner with filmmakers who bring untold stories to public broadcasting to make a difference in the world. For over 25 years, we’ve been committed to diversity on both sides of the camera, helping filmmakers tell [...]
Winner of more than 40 Emmy Awards, ITVS is public media’s leading incubator and presenter of documentary film. We partner with filmmakers who bring untold stories to public broadcasting to make a difference in the world. For over 25 years, we’ve been committed to diversity on both sides of the camera, helping filmmakers tell and share vital stories that are reflective of our society. Two-thirds of our filmmakers, and more than half of our staff, are people of color.
The Senior Manager of Marketing, reporting to the Vice President of Marketing and Communication, will optimize project management processes to create sustainable, scalable standards and best practices that improve cross-functional collaboration and long-range planning. A successful candidate will provide excellent planning, process analysis, and resource management by gathering, analyzing, and documenting business requirements and operationalizing effective marketing and communication strategies.
Partner with the VP of Marketing and Communications and other Audience Development leaders to set, manage, and execute our audience development workflows.
Identify, plan, and execute effective, “right-size” workflows and tools to improve quality, speed or financial accountability.
Manage and balance the department budget and drive fiduciary responsibility across units.
Build end-to-end infrastructure that equips senior management with clear and actionable data; and work with the Director of Research to ensure all programs have measurable ROI.
Oversee annual planning and budget cycle in alignment with senior management, ensuring optimal casting and communication – fluctuating.
Coordinate execution of ITVS-driven grants within the public media system, managing letters of agreement, contracts, reporting, and billing.
Identify, plan, and execute effective, “right-size” workflows and tools to improve quality, speed or financial accountability fluctuating.
Manage database integrity and optimization; develop strategy for monitoring and partnering with Business and Programming and Production to improve gaps in data health and marketing automation performance.
Implement and optimize quarterly review for resource allocation.
Plan and support departmental communication, including executive presentations for internal and external stakeholders.
Drive alignment between marketing and engagement on joint metrics and ensure operational support for the Creative Services team.
Develop annual cadence for digital upgrades across platforms and proprietary tools – ad hoc
Represent and champion Audience Development across cross-departments including with IT, Senior Management, and institutional audits to ensure needs.
Other duties may be assigned as needed.
A commitment to social impact work and engagement in a variety of social, economic, and cultural perspectives.
Cares about principles associated with diversity, equity, and inclusion; willing and wanting to support the voices and visions of underrepresented communities, and reflect the interests and concerns of a diverse society.
Outstanding communication skills; ability to build and manage internal team relationships with client-oriented, solution-focused approach.
Expert knowledge of database management concepts and best practices.
Confident with data analysis capabilities and delivery of insights.
Excellent interpersonal skills and “can do” attitude; superior verbal and written communication skills.
Creative with a flexible mind-set; open to new ideas and practices.
Ability to stay focused, highly organized and pay close attention to details.
Can work on multiple projects quickly and efficiently.
Willing to support leadership’s decision and direction in a positive, professional and cooperative manner. Great sense of humor is helpful too!
Required: 5-7 years of professional experience in project management and communications in one of the following areas: broadcast or cable network, public media, entertainment, marketing, advertising agency, or brand management
Required: Experience working with systems and employing best practices to achieve useful and valuable integrations between IT and Marketing/Communications goals.
Required: Experience with database/CRM tools, Microsoft Suite, Google Suite.
Preferred: Basic understanding of Workfront, Asana, Slack, Google Suite, Dropbox, Vimeo.
ITVS aspires to make the online job application process accessible to any and all users; if you have a disability that impacts your ability to complete the application process, and would like to request assistance or accommodation, please email firstname.lastname@example.org
ITVS is an Equal Opportunity Employer. Diversity, Equity and inclusion are deeply held values of ITVS and we are committed to creating a welcoming environment for all employees. Additionally, we will consider qualified applicants with arrest and conviction records in a manner consistent with the requirements of San Francisco’s Fair Chance Ordinance.
FilmRise is looking to hire a Digital Content Programming Coordinator to directly support our Sales team while focusing on domestic and international platforms. We are looking for someone with strong communication, interpersonal and organizational skills. Previous experience with digital content programming is also required. The coordinator will manage clients for various emerging OTT verticals including [...]
FilmRise is looking to hire a Digital Content Programming Coordinator to directly support our Sales team while focusing on domestic and international platforms. We are looking for someone with strong communication, interpersonal and organizational skills. Previous experience with digital content programming is also required.
The coordinator will manage clients for various emerging OTT verticals including but not limited to US Hispanic and Latin American/Brazilian platforms as well as a few US OTT accounts. This role will require fluency in Spanish as well as experience with distribution and curation of content.
Responsibilities include but are not limited to:
Managing programming and curation for various accounts
Coordinating delivery of new content with internal and external operations teams
Developing relationships with clients, looking for new ways to optimize revenue
Using analytics to guide timely offerings
Programing and scheduling FilmRise FAST channels for Spanish language partners
Bachelor’s degree or equivalent experience
Experience working in international digital content programming/ sales; familiarity with various platforms required (US Hispanic/ Latin America/ Brazil)
Exceptional communication, interpersonal, organizational and time management skills
At least 2-3 years of experience in a similar role
The branded content agency was built with a direct connection to Hip-Hop and Black culture. Born from REVOLT TV, it’s shifting the axis of the brand to center on its content and creativity. Our modern approach is focused on content being the bridge to Black culture and target affinity. We create ideas that command attention [...]
The branded content agency was built with a direct connection to Hip-Hop and Black culture. Born from REVOLT TV, it’s shifting the axis of the brand to center on its content and creativity. Our modern approach is focused on content being the bridge to Black culture and target affinity. We create ideas that command attention while maintaining authenticity.
The Integrated Marketing Manager will be responsible for managing branded content projects, ensuring the flawless execution of sold concepts through to delivery across media platforms. Various simultaneous projects will require creative production requests and the Project Manager role will be responsible for formulating these requests in the form of project planning, timeline/calendar development, and collaboration among internal teams including, but not limited to Production, Programming, Creative, Talent, Digital, Social, Events, Legal and Sales. Success requires a high level of problem-solving skills, diplomacy, coordination, and communication across internal and external stakeholder groups (media/creative/ad agencies and brands), ensuring that the scope of branded content work is understood, that deadlines are met, and that creative revisions/edits are executed and trafficked properly when necessary. As creative production is completed, the role will also ensure that final branded assets are distributed to their respective channel owners across linear, digital, social, and client platforms – and scheduled for coordinated delivery. The role will be an integral part of the Agency and Integrated Marketing Team – as a dual report into the Directors of Integrated Marketing.
Reviews incoming project briefs/timelines and schedules/assigns projects to teams
Tracks projects through all phases; from requests through approvals and distribution of final assets to ensure the accuracy and timely execution of each deliverable
Prioritizes projects, adjusts workflow, and provides updates to the department during scheduled meetings
Partners with Ad Sales and Integrated Marketing to understand required project deliverables on a granular level
Partners with Project Managers/Producers from various departments to maintain master timelines and keep a handle on all moving pieces
Sets-up and lead cross-functional project kickoffs
Tracks progress of initiatives through development
Documents learnings for future projects
Responsible for all aspects of the creative workflow and production process, especially for internally produced creative
Partners with Creative Production lead for externally produced content timelines
Communicates with clients on timelines, revisions, pivots, and their needs
Communicates critical information to relevant parties in a timely manner
Partners cross-functionally with other departments to ensure projects are distributed across the REVOLT ecosystem
Optimizes the creative operations process to be streamlined, effective, and efficient
3+ years in creative/digital project manager role at a publisher, media/entertainment company, advertising agency, or related production house/agency
Ability to think strategically and provide practical guidance to team members across various formats, including video, online, email, social, linear, and on-site
Strong knowledge of project management methods and tools
Clear understanding of creative best practices for video, social media, mobile devices, and the internet
Experience in fashion, music, entertainment, arts, or e-commerce is a plus.
Energetic self-starter and resourceful problem solver
Good interpersonal skills – works effectively across departments, negotiates diplomatically, and maintains composure under tight deadlines
Proficiency with Keynote, Adobe Suite, Microsoft Office suite (particularly Outlook, Word, SharePoint, PowerPoint, and Excel) and familiarity with social media platforms
Excellent organizational and communication skills a must
Drives organization, attention to detail, adaptability, and a high degree of collaboration
Ability to interpret brand needs and communicate them back to the Creative team
Ability to manage complex and multiple priorities at one time
You must be legally authorized to work in the United States in order to be considered for this role. Reporting to the EVP, the Senior Vice President will be responsible for managing sales and co-production activity within the fiction genres – drama, comedy and children’s – with designated clients across both television and digital. They [...]
You must be legally authorized to work in the United States in order to be considered for this role.
Reporting to the EVP, the Senior Vice President will be responsible for managing sales and co-production activity within the fiction genres – drama, comedy and children’s – with designated clients across both television and digital. They will need to deliver consistently against a stretching business plan and budget, maximizing exploitation and profitability of the BBC Studios Catalogue through licensing and co-producing programme rights within the US territory for television and video-on-demand.
Achieve net sales target
Achieve net contribution on target, defined as net sales less operating costs
Contribute to generating year-on-year growth of the business
The SVP will be primarily accountable for:
Sales and co-productions of drama and comedy programming to assigned TV and digital partners
Sales and co-productions of children’s programming to all TV and digital partners
Managerial responsibility of the Coordinator
To keep in constant contact with all key US buyers pitching upcoming programmes –for both TV and SVOD sales and co-productions within the drama, comedy and children’s genre.
To work closely with the BBC Studios Content team in the UK, as well as independent producers and those within the BBC in order to better serve the US market and provide feedback to the UK – the SVP will need to have a developed understanding of how the UK television business works, particularly the BBC. They should also have an understanding of, and enthusiasm for scripted programming.
The SVP will be required to travel to domestic clients, and attendance of some key international TV markets and some visits to UK will also be required.
Foster and maintain close contact with the clients’ (TV and SVOD) and appropriate UK producers, and build close relationships with them
Work closely with key personnel within BBC Studios Content, as well as some BBC production teams and independent production companies in the UK, acting as key contact for US clients
Develop strong, communicative working relationships with BBCSA Digital Distribution and BBC Studios in the UK, as well as external clients through regular contact
Up to date knowledge of the US television and digital market, programming requirements and changing consumer profiles, and competitor activity in the territory
A strong understanding of how the television industry works in the UK, particularly in relation to the BBC
Develop an excellent knowledge of BBC programming within the drama and children’s genres, and of the television landscape in both the UK and the US
Attend and actively participate in some major television markets and local television markets, and conduct sales trips in the territory
Monitor changes in the market, particularly in relation to changes within the SVOD landscape, and adapt sales strategy accordingly to maximize exploitation of all rights and maximize profitability
Carefully negotiate the best possible programme slot and terms (including pricing, license period, windowing and payment plan) with the most desirable broadcaster; to ensure that the ancillary rights achieve their maximum revenue potential, taking advise from the SVP where necessary
Review contracts working closely with Business & Legal Affairs team
Ensure that all necessary clearances are in place (via Coordinator) and that contracts concluded are profitable to BBC Studios
Sales Performance & Reporting Accountability:
Contribute/feed in to the preparation of the genre business plan and annual forecasts as appropriate
Identify the client need for new programming, and the potential for co-production partnership
Provide monthly sales reports on performance and ad hoc reports as directed by the EVP
Provide forecasting information in a timely manner, and “best estimate” sales projections on new titles under consideration
NATURE AND SCOPE
Dealing with complex negotiations and wide ranging customers across TV and SVOD and an understanding of the complexities of windowing structures between TV and digital and what that means to the future value of the business. Need a strong knowledge of a vast catalogue of BBC programmes as well as a comprehensive understanding of how the UK television industry works.
Planning and Organization
Provide regular sales projections in relation to sales targets.
Develops and maintains efficient systems for tracking of development and production timelines; makes recommendations for timing of taking product to market
Work closely with customers and internal departments to maintain strong working relationships, working particularly with the EVP, Senior Manager and Coordinator within the Scripted Sales and Co-Productions team.
Are you the right candidate?
7+ years of experience at executive level within programming and/or distribution
In-depth understanding of the UK television industry, in particular the BBC
Proven track record of working with producers (both indies and BBC ideally) and an understanding of the challenges facing producers with respect to financing programming
Experience of working on drama, comedy and/or children’s programming, and of working with scripts is essential
Experience of working in TV sales or acquisitions essential; co-productions experience would also be beneficial
Knowledge of US television and SVOD market, and an understanding of the complexities that exist between the two
First class negotiation and presentation skills with experience in pitching and complex negotiations
Good team player, and managerial experience
Excellent interpersonal skills
About the BBC
We don’t focus simply on what we do – we also care how we do it. Our values and the way we behave are important to us. Please make sure you’ve read about our values and behaviours in the document attached below.
Diversity matters at the BBC. We have a working environment where we value and respect every individual's unique contribution, enabling all of our employees to thrive and achieve their full potential.
We want to attract the broadest range of talented people to be part of the BBC – whether that’s to contribute to our programming or our wide range of non-production roles. The more diverse our workforce, the better able we are to respond to and reflect our audiences in all their diversity.
We are committed to equality of opportunity and welcome applications from individuals, regardless of age, gender, ethnicity, disability, sexual orientation, gender identity, socio-economic background, religion and/or belief. We will consider flexible working requests for all roles, unless operational requirements prevent otherwise.
To find out more about Diversity and Inclusion at the BBC, please click here
Who we are UP Entertainment, home to UPtv, UP Faith & Family and AspireTV, is the destination for positive and authentic storytelling that is relevant to each network’s audience. UPtv, the trusted network for uplifting entertainment, offers exclusive premiere movies, uplifting theatricals and beloved series. UP Faith & Family, America’s favorite streaming service for families, [...]
UP Entertainment, home to UPtv, UP Faith & Family and AspireTV, is the destination for positive and authentic storytelling that is relevant to each network’s audience. UPtv, the trusted network for uplifting entertainment, offers exclusive premiere movies, uplifting theatricals and beloved series. UP Faith & Family, America’s favorite streaming service for families, gives instant access to the best in family and faith-friendly entertainment anytime, anywhere, and AspireTV is the leading network for Black and urban lifestyle programming.
Who you are
You are a hands-on, “roll-up-the-sleeves” kind of person who thrives in a fast-paced, team environment. You are proactive, great at building relationships, have a strong attention to detail and great follow through. You work quickly and efficiently in a team environment.
What you will do
The Sales Assistant is an entry level position with growth potential on our Ad Sales team. In this role, you will provide full support to, and manage day-to-day maintenance of all accounts for, the Ad Sales team by performing the essential duties and responsibilities:
Maintain agency accounts including upfront and scatter order entry, inventory moves, and product allocations and Electronic Data Interchange, flowcharts, change notices, handling program changes, booking billboards for marketing sponsorships.
Assist Account Executives, Sales Planner and Pricing Inventory in managing day-to-day Ad sales responsibilities including editing PowerPoint presentations and Excel spreadsheets.
Communicate daily with Traffic Department to ensure proper booking of all components of deals.
Create and maintain quarterly flighting grid.
Perform weekly dollars checks, preemptions.
Work with agency buyers on a daily basis to maintain integrity of media buy.
Compile information for Sales team (i.e. marketplace data, account overview documents, special projects, etc.).
Perform other related duties and tasks as necessary or as assigned.
What skills and experience you will bring to the table
Bachelor's degree (B.A.) in Communication or equivalent from a four-year college; Prior internship experience in sales and/or media industry a plus. Ability to work in a fast paced environment. Must have strong verbal and written communication skills. Strong attention to detail and the ability to multitask is a necessity. Exceptional relationship-building skills and the ability to work independently and collaboratively as a team. Self-motivated and results-oriented.
Nexstar Inc., America’s largest local broadcasting company, is seeking an experienced and dynamic Vice President & General Manager for KRON4-MyNetwork, as well as all digital, mobile and social assets associated with KRON4.com and KRON-On OTT platform in the San Francisco DMA (#6). The ideal candidate will utilize their proven skillsets and demonstrable experience in [...]
Nexstar Inc., America’s largest local broadcasting company, is seeking an experienced and dynamic Vice President & General Manager for KRON4-MyNetwork, as well as all digital, mobile and social assets associated with KRON4.com and KRON-On OTT platform in the San Francisco DMA (#6).
The ideal candidate will utilize their proven skillsets and demonstrable experience in leading broadcast operational teams with sales-driven organizations, developing locally originated content, and commitment to community service to further propel KRON’s linear, digital and OTT leadership position in the market. KRON is the Bay Area’s Local News station. Our talented journalists produce more news than any other station in the market- a total of 136 hours of live local linear & digital news per week including prime time newscasts. With significant growth and momentum on all linear & digital platforms- the right candidate will grow KRON’s leadership position.
Additionally, the successful candidate will have a track record of high performance in developing revenue across multiple platforms, promoting teamwork within all station departments and prior success in maintaining a focus on operational efficiencies and growth in programming performance and new local revenue generation.
The KRON broadcast center is located in the heart of San Francisco which is famous for scenic beauty, cultural attractions, diverse communities and world-class cuisine. Landmarks include the Golden Gate Bridge, cable cars, Fisherman’s Wharf, Alcatraz, Chinatown, Union Square, the Bay Bridge, North Beach, the Castro district and Mission Dolores. This iconic station serves nine (9) counties with a diverse population across the Bay Area.
Ideal candidates will have a minimum of five years of general management experience at a commercial broadcast television station with accompanying digital assets. The right fit for this position will be a seasoned and knowledgeable professional who is a driven advocate of local broadcasting and digital service to the community in which they have previously served. This position requires a leader with exemplary strategic vision, focused execution, and a verified understanding of local outreach and thoughtful community involvement. In addition to having a proven track record of managing high-performing sales, and news teams, the successful candidate must be effective in collaborating with department heads, staff members and promoting teamwork within all areas of station operations, preferably with oversight of a large staff. The ability to engage local community leaders and develop long-term relationships with key station clients is essential.
MLB Network seeks a Counsel, Business & Legal Affairs with strong knowledge and understanding of legal and business issues related to media, strong negotiation and drafting skills and a solid understanding of business issues. The Counsel, Business & Legal Affairs, will handle a variety of matters, including contract summary/tracking/management, confidentiality, talent agreements, service agreements, content [...]
MLB Network seeks a Counsel, Business & Legal Affairs with strong knowledge and understanding of legal and business issues related to media, strong negotiation and drafting skills and a solid understanding of business issues. The Counsel, Business & Legal Affairs, will handle a variety of matters, including contract summary/tracking/management, confidentiality, talent agreements, service agreements, content acquisition agreements, licensing agreements, third party rights clearances, affiliation agreements and general contract matters. RESPONSIBILITIES:
Specific responsibilities include:
• Draft and/or negotiate a wide variety of agreements including talent agreements, affiliate distribution agreements, content acquisition agreements, services agreements and agreements related to remote program productions (e.g., crewer, truck, vendor and equipment rental agreements).
• Assist with counseling various departments on transactional and legal matters.
• Oversee administration and compliance with of standards and practices for day-to-day production related matters including analyzing, identifying and resolving any business or legal issues in creative content.
• Track, analyze and summarize various agreement terms.
• Advise various departments on interpretations of specific contract terms
• Advise relevant departments on production issues, including defamation, music licensing and rights and clearances.
• General contract review.
• Support senior attorney/Company, as needed.
• As assigned, communicate with / provide support to overall MLB-wide legal activities.
• Other such duties as required.
It is expected that the Counsel, Business & Legal Affairs will maintain and increase knowledge in media law as well as the business on an ongoing basis.
The ideal candidate must have most if not all of the following skills and experiences:
• A minimum of two years of legal experience in a media and/or entertainment transactional environment either in-house or with a law firm is required.
• Extensive knowledge of contract, intellectual property, and general corporate law is
• Experience in the television, music, and/or production industries is preferred.
• Possess excellent verbal and written communication skills
• Outstanding drafting, analytical, and negotiating skills.
• Ability to work effectively and collaboratively with individuals and groups both internally and externally.
• Be extremely well organized, self-motivated, and demonstrate initiative and an ability to complete multiple assignments in an efficient, and timely manner
• Demonstrated success in building internal and external relationships.
• Individual must work well in a dynamic environment and be able to recommend and implement process improvements, work independently and handle multiple tasks simultaneously.
• The ability to effectively take on leadership roles in various functions is required.
• A solid work ethic, resourceful nature, unquestionable integrity, and eagerness to take on new challenges in a demanding, fast paced environment.
• Effectively utilize Word, and Excel.
• Ability to work a flexible schedule, including nights, weekends, and holidays.
• Ability to travel as required.
• Ability to lift up to 10 pounds.
• Possess the cognitive abilities required to perform effectively as Counsel.
• Possess visual acuity sufficient to perform required tasks.
• Possess manual dexterity sufficient to perform required tasks.
• Possess a level of hearing sufficient for effective interaction with stakeholders by various means, including in-person, via phone, etc.
EDUCATION: Bachelors and JD is required.
CNN seeks a Manager of Program & Content Strategy. Working closely with the Director of Program & Content Strategy, this role develops and executes programming rollout plans for both CNN & HLN. The position helps to shape CNN content strategy, seamlessly blending its unique combination of live news, big-scale special events, original non-fiction series, and [...]
CNN seeks a Manager of Program & Content Strategy. Working closely with the Director of Program & Content Strategy, this role develops and executes programming rollout plans for both CNN & HLN. The position helps to shape CNN content strategy, seamlessly blending its unique combination of live news, big-scale special events, original non-fiction series, and documentary films. The role helps to position HLN as a growing leader in the non-fiction true crime space by optimizing its burgeoning inventory of original series and documentary events. Responsible for managing the daily aspects of on-air programming and schedule communications, the role also engages in larger projects to enhance content strategy across all platforms while working in a 24×7 breaking news environment across the most-watched cable news channel.
Works with the Director and VP of Program & Content Strategy to create schedules and rollout plans for CNN and HLN programs. Collaborates with Research teams to analyze performance and uses the data to pitch schedule plans that best optimize content. Responsible for tracking inventory and confirming rights availability with Business Affairs & Legal groups. Also works with Program Development on Original Series planning and with Production teams to ensure delivery.
Maintains schedules and ensures accurate communication of programming plans around the organization – this includes liaising with Master Control, News Operations, Sales, and others. Speaks to overall strategy in planning meetings and helps create executive presentations showcasing long-range and short-range goals. Also, coordinates across sister networks, CNN International and CNN Español, to communicate simulcast details and facilitate content sharing.
Assists the Director in creating strategic tools that better enhance scheduling processes, ratings analysis, and metadata optimization. Contributes to the continued evolution of the SmartView internal schedule viewing platform and serves as eventual point person for the transition to a new linear scheduling system.
Operates as a leader with junior team members on special projects, including initiatives surrounding tentpole news events. Helps to manage the tracking of competitive programs, anniversaries, and current events in order to optimize scheduling pegs for stunts and other special programming. Also analyzes industry trends to aid in group awareness of non-linear and emerging platforms.
Bachelor’s degree in media, communications and/or equivalent experience
5+ years of experience in television production, program planning, and/or research, ideally at a television network or related platform that requires program scheduling
Experience leading a team on a collaborative process, whether directly or indirectly
Strong project management, analytical, writing, and verbal communication skills
Passion for and understanding of news media and current events
Familiarity with television research and general industry knowledge a must
Quick learner around new software/systems with advanced experience in Microsoft Excel
Extremely detail-oriented with the ability to prioritize, multi-task, and efficiently meet deadlines
Ability to work in fast paced 24/7 breaking news environment
Note: Location may be flexible. All are encouraged to apply.
Paid time off every year to volunteer
Access to well-being tools, resources, and freebies
Part of the WarnerMedia family of powerhouse brands
WarnerMedia is a leading media and entertainment company that creates and distributes premium and popular content from a diverse array of talented storytellers and journalists to global audiences through its consumer brands including: HBO, HBO Max, Warner Bros., TNT, TBS, truTV, CNN, DC Entertainment, New Line, Cartoon Network, Adult Swim, Turner Classic Movies and others.
Warner Media, LLC and its subsidiaries are equal opportunity employers. Qualified candidates will receive consideration for employment without regard to race, color, religion, national origin, gender, sexual orientation, gender identity or expression, age, mental or physical disability, and genetic information, marital status, citizenship status, military status, protected veteran status or any other category protected by law.
Company Jukin Media is a global entertainment company that produces content for television and emerging digital platforms. Jukin is the owner/ operator of a portfolio of social video properties that includes FailArmy, People Are Awesome, The Pet Collective, and This is Happening; the properties combine for more than 180 million fans and several billion monthly [...]
Jukin Media is a global entertainment company that produces content for television and emerging digital platforms. Jukin is the owner/ operator of a portfolio of social video properties that includes FailArmy, People Are Awesome, The Pet Collective, and This is Happening; the properties combine for more than 180 million fans and several billion monthly video views via online and OTT distribution. Additionally, Jukin provides a wide range of content licensing solutions that allow premium brands, publishers, and media networks to commercially utilize user-generated video content. For more information, visit http://www.jukinmedia.com/.
The Community Manager is responsible for managing our growing community. This role will be expected to set overall community strategy as it relates to supporting brand initiatives such as programming, ecommerce, influencers/partnerships, and community/fan events. The Community Manager is an expert in honing a brand’s voice and adapting to each platform’s best practices to constantly grow and engage the fan community. This position will also actively manage and program the social media presence for one of our largest brands, FailArmy.
The ideal candidate is a clever writer, has excellent task management skills, and in-depth experience with managing social media and online communities, understanding who they are, and encouraging them to take action. In addition, the ideal candidate will have experience cultivating relationships with influencers and outside talent. This role also requires creative content creation, including being comfortable on-camera, and starring in content as the familiar face for FailArmy’saudience.
This position will report to the Sr. Director of Social Media.
This position is based in our Los Angeles office. (Currently working remotely due to pandemic).
Structure and oversee implementation of community-facing strategy across FailArmy
Serve as the fan-facing representative of FailArmy and communicate on behalf of the brand across multiple channels (social platforms, newsletters, messaging apps, etc.)
Be an advocate to stimulate online conversations and interact with fans & customers to nurture community and user engagement
Develop strong understanding of our audience segments and community profiles
Migrate the appropriate audiences to top priority platforms, products, and content
Collaborate with internal and external stakeholders to develop and execute contests, launches, and user generated video submission programs
Network with community members and identify community champions to elevate
Identify and collaborate with influencers to develop ongoing partnership opportunities
Use social media management and analytics tools to measure key metrics, community sentiment, and respond to fan & customer concerns
Liaise with audience development team to ensure responses maintain the brand voice and provide feedback loop for audience sentiment
Working with Ecommerce and Marketing, spearhead organic promotional efforts for the FailArmy store and Patreon
Recommend and implement new community features as appropriate
Monitor trends, audience shifts, and new tools on platforms and in the larger digital media space, sharing with and teaching the wider group
Minimum 3 years experience in brand communications, programming and/or community management for digital publisher brand, platform, social media, MCN, media agency. Experience in working with timely and topical content is a huge plus.
Strong expertise in and a passion for current and emerging social and OTT platforms (ex. Facebook, YouTube, Instagram, Twitter, Twitch, TikTok, Reddit, Snapchat, etc.)
Familiarity with social listening tools (such as Sprout Social, Hootsuite, and Crowdtangle) and proficiency in Google Workspace
Experience in engaging communities through unique creative campaigns
Experience in cultivating relationships with outside influencers and talent
Experienced and active in online groups as well as building community
Comfortable being on-camera
Deep knowledge of channel management, social media publishing, publishing calendars, reporting & analytics
Highly organized and detail-oriented with excellent interpersonal and communication skills
Ability to work efficiently in a fast-paced start-up environment and execute flawlessly
Must be a tech savvy, team-oriented, and resourceful professional
Enthusiasm for viral UGC content and YouTube Certified is a plus
Personality profile to fit into a high-growth, entrepreneurial culture that requires teamwork and significant interaction with employees at all levels.
Ability to thrive in a fast-paced, agile growth environment where you will get your hands into the details.