Mixed earnings, Google deal & “sucking at dealing with abuse”–Twitter’s big day

Twitter’s Q4 earnings were a mixed bag. The company bested analyst projections, posting Q4 adjusted earnings of 12 cents per share, compared with 2 cents a year earlier. Revenue shot up to $479 million, from $243 million in Q4 2013. Analysts were expecting adjusted earnings close to 6 cents per share on $453 million in revenue, according to a Thomson Reuters estimate. Ad revenue hit $432 million, a 97 percent increase from the prior year. But its people numbers were a different story. Twitter added 288 million monthly active users (below projections) but only 4 million monthly adds since the prior quarter-a scenario company execs blamed in part to the release of Apple’s iOS 8 operating system, which CFO Anthony Noto said cost them 4 million MAUs. Also of note, Timeline views hit 182 billion for Q4, a 23 percent YoY increase. Twitter reportedly is in a deal with Google that gives the search engine immediate access to the stream of data generated by in the Twitter-verse. Previously, Google had to crawl the social platform for information being searched. Twitter already provides data to Microsoft’s Bing search service and Yahoo!

Earnings were released the morning after a memo from Twitter CEO Dick Costolo decrying his platform’s handling of harassment and abuse got out. “We suck at dealing with abuse and trolls on the platform and we’ve sucked at it for years,” Costolo wrote in an internal memo obtained by The Verge. Costolo tells employees he’s embarrassed for the company’s failures and would soon be taking stronger action to eliminate trolls, noting, “It’s nobody’s fault but mine.” His comments came in response to a question on an internal forum; Twitter declined to comment on the memo.

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