Specialist, Affiliate Operations

Position Summary:   MLB Network seeks a Specialist, Affiliate Operations with strong knowledge and passion for baseball and hockey as well as the cable and media industries.  The Specialist, Affiliate Operations will spearhead affiliate technical/operational efforts (including but not limited to: launch authorizations, blackout implementation, VOD and TV Everywhere) for MLB Network and NHL Network with traditional and virtual MVPDs worldwide.  


  • Organize launch authorizations and perform blackout-related activity and responsibilities for MLB Network and NHL Network– primary internal liaison and external communicator to affiliates
  • Manage and coordinate technical distribution of Strike Zone
  • Oversee planning, distribution and reporting of MLB Network and NHL Network VOD products
  • Project manage current processes and new processes for blackout implementation on digital and virtual platforms
  • Ensure distribution of MLB Network and NHL Network across contracted league and club hotels nationwide
  • Serve as primary affiliate liaison to external delivery and transmission partners (e.g. Comcast Wholesale, Encompass, Vubiquity, etc.)
  • Prepare all daily and weekly affiliate blackout communication
  • Prepare team territory lists for distribution to NOC Supervisors
  • Prepare bonus coverage charts and notifications
  • Create and maintain team territory maps
  • Manage bonus coverage re-tunes with external affiliated MVPDs and internal contacts (Operations and NOC Supervisors)
  • Attend Conditions meetings, work with NOC Director to write and communicate daily plans for Master Control operators
  • Assist or provide backup to NOC Supervisor for re-tunes of IRDs on game days
  • Support CP or producer on blackout rules for bonus coverage and regionalization
  • Review all VimBiz reports for blackout, headend signal or affiliate issues
  • Follow-up calls with headend techs and engineers at the systems and regional offices
  • Follow up on blackout discrepancies – gather information for management and troubleshoot when necessary.
  • Resident expert on TV Everywhere and emerging technologies as used in the industry to executive team when necessary
  • Answer general questions from affiliate sales hotline
  • Provide backup to technical hotline
  • Other such duties as required