The Sales Enablement Director, Sales Operations is a strategic position that will empower sales, traffic, research, finance and marketing users across our division to work at peak performance. The goal is to drive adoption of our software tools through support, training and seeking improvements to our various systems. The ideal candidate will have experience running a call center and/or training program.
Responsibilities include but not limited to:
Evaluate training needs of the organization
Develop an annual training plan and roadmap including delivery method and timelines
Design and deliver training with an emphasis on new business applications, technologies, processes, and/or organizational changes
Keep training guides updated with new enhancements
Provide communications and engagement to the field as needed